Overview
Start Delivery
↓
Out for Delivery
↓
Navigate
↓
Arrived (if needed)
↓
Delivered / Missed
↓
Next Order
Step 1 – Before Starting
Checklist (if required)
Complete checklist before starting
You cannot proceed without completing it
Order Readiness (if applicable)
Use only if instructed:
Being Packed
Packed
Step 2 – Start Your Route
Start Delivery
Tap Start Delivery
All orders become active
Customers are notified automatically
Out for Delivery
Mark first order as Out for Delivery when leaving
Navigate
Use Navigate button to reach location
Step 3 – At Each Stop
Arrived (if needed)
Mark arrival if required
Delivered
Hand over order
Mark as Delivered
Proof of Delivery (if required)
Photo OR Signature
Step 4 – If Delivery Fails
Mark as Missed Delivery only if:
Customer unreachable
Incorrect address
Customer refused
Select correct reason and upload proof if needed
Step 5 – Continue Route
Finish current order first
Then mark next order as Out for Delivery
Follow app sequence
Step 6 – Complete Route
Route auto-completes after all orders
Return to assigned end location
Driver Rules (Strict)
No fake status updates
No skipping steps
No early delivery marking
Follow assigned route
Best Practices
Double-check address
Call if needed
Be polite and clear
Follow traffic rules
Capture clear proof